Why I Study Human–AI Interaction in Infrastructure Systems

How does knowledge become actionable in complex infrastructure systems? My research explores how human cognition, AI-generated information, and governance mechanisms interact to create meaningful decisions in real-world environments.
Hello Research Communities,
 
I am Tuan Anh Lai, a PhD student at the University of Transport Technology (Vietnam) and a project management professional at Noi Bai International Airport.
 
My research began with a practical question arising from infrastructure management:
 
How does knowledge become actionable?
 
In complex systems such as airports, decision-makers operate under uncertainty, incomplete information, evolving technologies, and changing regulatory requirements. Traditional models often assume that knowledge can simply be transferred into practice. However, real-world experience suggests that the process is far more complex.
 
This observation led me to explore the interaction between human cognition, artificial intelligence, and governance systems.
 
My current research focuses on:
 
• Human–AI Interaction
• Knowledge Circulation
• Infrastructure Governance
• Distributed Cognitive Systems
• Airport Sustainability
 
Recently, I shared a preprint titled:
 
"Infrastructure Systems as Distributed Cognitive Architectures: A Human–AI Framework for Governance and Knowledge Circulation"
 
The paper proposes that infrastructure systems can be understood not only as physical or regulatory systems, but also as distributed cognitive architectures where knowledge emerges through continuous interaction between people, information, AI-generated outputs, and institutional structures.
 
I am particularly interested in discussing the following questions:
 
• How should AI be integrated into governance systems?
• Can infrastructure systems be understood as cognitive ecosystems?
• What role does human interpretation play in transforming information into actionable knowledge?
• How can knowledge circulation improve decision-making in complex environments?
 
I look forward to learning from researchers working in AI governance, socio-technical systems, infrastructure management, sustainability, and related fields.
Thank you for reading, and I welcome your thoughts and feedback.