Improving healthcare services is a universal goal for development plans in any country [1]. Healthcare is also one of the most important service sectors for achieving development and improving people's quality of life [2]. The World Health Organization (WHO) recommends that health authorities in countries develop a clear national direction for improving healthcare service quality, develop mechanisms for measuring progress, and integrate this into a coordinated effort across the healthcare system to improve healthcare service quality [3].

In today's rapidly evolving healthcare landscape, the quest for high-quality healthcare services has become paramount [4]. Healthcare organizations worldwide are continuously striving to improve the quality of care they provide to patients. To achieve this, hospitals and healthcare facilities have turned to accreditation from esteemed international bodies [5]. The Joint Commission International (JCI) is an accreditation organization that sets rigorous standards and evaluates healthcare organizations based on compliance and performance [6].

Despite the fact that accreditation standards are tools that can help improve healthcare service quality [7], some hospitals aiming to implement standards are unable to obtain accreditation certification for various reasons [5]. Previous studies have shown that some hospitals fail to maintain high-quality services after certification, and this decline could be attributed to a variety of factors [8]. Hospital leaders in Yemen have faced numerous challenges in implementing accreditation standards, including weak administrative control. Previous studies have suggested that administrative control plays a positive role in improving healthcare service quality [9]. Administrative control is also an important factor in healthcare management success and organizational evolution [10], as it helps detect deviations and serves management by ensuring that services are provided as planned [11]. Previous studies have recommended the need for research on administrative control frameworks and their conceptual and empirical roles [12,13,14].

Thus, this study aimed to explore the interactive impact of applying the JCI accreditation standards and administrative control on improving the quality of health services in hospitals. By examining the synergistic relationship between these two components, this study seeks to shed light on the ways in which hospitals can improve their performance and achieve sustainable advancements in healthcare quality.

The significance of this study lies in its potential to inform healthcare policymakers, administrators, and practitioners about the importance of integrating accreditation standards with robust administrative control measures. Understanding the interactive impact of these factors can guide healthcare organizations in their pursuit of excellence, ultimately leading to improved quality of health services and patient outcomes.